Installation
Specialist Engineers
At Dortek, quality and precision mean a lot to us, that’s why we have our own team of expert engineers to install and service each set of doors. Our team of highly skilled and professional engineers have undergone rigorous training and have many years combined experience in installing specialist doors.
Whether you need to have your doors installed during a shutdown period or outside normal working hours, we have the dedicated team to achieve this.
Our In-House Installation Team
- BM Trada Q-Mark certified fire door installers and maintainers
- CSCS accredited engineers
- Trained to ADSA requirements and qualified to BS7036
- Over 50 years experience in installing specialist doors
- SAFE contractor and CHAS accredited
Maintenance Programmes
Assurance for your Doors
In order to maintain the high level of operational efficiency and safety provided by our doors they will need regular servicing throughout their life. Our maintenance plans are designed to keep your doors working as cost effectively as possible.
Each service is planned in advance and at the convenience of our customers. If required we can carry out servicing outside of business hours to minimise disruption to your business.
Our qualified engineers will carry out a multi-point checklist for each service and issue you with a full maintenance report for your legal requirements. The report will also identify any work needed to prevent mechanical failure and minimise the need for costly downtime in the future.
Key Benefits
- Avoid inconvenient and costly emergency call outs
- Ensure continuous operation
- Minimise interruption to your business
- Efficient, safe and reliable access
- Compliance with health and safety regulations
- Extend the life of your doors.
Dortek Maintenance Packages
Our range of service plans aim to provide you with the level of care you need, whether your main concern is compliance, operational evaluation or maximising performance. We can also offer customisable service plans to meet all requirements and budgets.
| Standard Care | Premium Care | Ultimate Care | |
|---|---|---|---|
| 2 service visits per annum | yes | ||
| 4 service visits per annum | yes | ||
| A maximum of 12 visits per annum | yes | ||
| Fully trained technical engineers | yes | yes | yes |
| Scheduled planned visit | yes | yes | yes |
| Planned maintenance check list | yes | yes | yes |
| Door safety checks / adjustments | yes | yes | yes |
| Clean / lubricate | yes | yes | yes |
| Detailed service record | yes | yes | yes |
| Replacement part included* | yes | yes | |
| 0 % discount on replacement parts | yes | yes | yes |
Repair and Modernisation
Repair
Although Dortek doors are strong and durable, damage can occur in harsh environments. Our service team can carry out repairs to damaged doors during regular service calls or when needed in the case of an emergency.
We provide high quality repair services for all brands of specialist doors and door accessories. Our expert door technicians can repair your doors with precision and speed in order to minimise any downtime in your facility.
Our door engineers can repair all types of doors, even non Dortek brands
- Hygienic GRP doors
- Automatic doors
- Traffic doors
- Industrial doors
- Cold store doors
- Door accessories
Gel Coat Repair
The Gel coat is the outermost layer over a fibreglass door. It is used to provide a durable and high-quality finish on the surface of the door. Fibre Reinforced Plastic (FRP) doors are tough, but like other products they can be damaged. We provide specialist gel coat repairs for any scratches, chips, cracks and worn areas of gel coat.
Modernisation
Even with regular maintenance and repair, after years of constant use, your door will eventually reach the end of its lifecycle.
If your door is unreliable and outdated, modernisation can be the quickest and most cost effective way to improve its safety and efficiency.
By replacing only the components that need to be replaced, you benefit from upgraded door performance with minimum downtime.
We provide advice and modernisations solutions which cover small upgrades through to full replacements.
Life Cycle Management
Your Trusted Partner for Complete Access Solutions
At Dortek we provide a complete range of services for the full life cycle management of your doors.
We engineer your doors, we procure other doors, we manage the construction of the opening, and we provide all the services around your doors.
By combining our range of maintenance plans and modernisation services we can maximise the performance of your doors and achieve a long and trouble free lifespan.
Our full life cycle management is designed to deliver optimum support for our customers whilst also ensuring a smooth transition to a new solution at the end of service life.
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Our Dortek team are here to provide you with the best technical support possible. We can answer any questions you have about our products, support service, specification advice, pricing and tendering support, CPD training or any technical guidance you may need.